Integrations

Works with the tools your team already uses.

Connect your mailboxes, chat, paging and knowledge tools, and use your agents from Claude, ChatGPT or Copilot. Whatever comes in, nothing goes out without a yes.

Logos are trademarks of their owners, shown to indicate compatibility.

Email

Briefroom watches your inbox and press mailbox, and sends approved replies from the same mailbox and thread.

Gmail logo

Gmail

Flags journalists, regulators, solicitors and complaints, and drafts replies for approval.

Outlook logo

Outlook

The same for Microsoft 365 mailboxes, through Microsoft Graph.

Alerts and paging

Reach the right people where they already are, the moment something breaks.

Slack logo

Slack

Incident alerts and updates in a channel; ask your agents with /briefroom.

Microsoft Teams logo

Microsoft Teams

Alerts and approval cards in a channel; agents through Copilot.

WhatsApp logo

WhatsApp

Alerts to on-call phones, and approved staff updates to a broadcast list.

PagerDuty logo

PagerDuty

Page the on-call comms lead for serious incidents and sync with engineering incidents.

Knowledge and support

Keep your agents up to date with your playbooks, policies and support queues.

Google Drive logo

Google Drive

Playbooks, media lists and past statements stay in sync with agent knowledge.

Notion logo

Notion

Agents learn from your comms wiki, macros and runbooks.

Zendesk logo

Zendesk

Spot complaint spikes and turn approved replies into macros.

Intercom logo

Intercom

Spot complaint spikes in your support inboxes and turn approved replies into saved replies.

Fin by Intercom logo

Fin by Intercom

Fin answers customers from your approved holding lines, and hands press, legal and safety questions to your team.

AI assistants

Use Nora, Ellis and the rest of your agents from the assistants your team already uses, through Briefroom's MCP server.

Claude logo

Claude

Add Briefroom as a custom connector in Claude on the web, desktop or Claude Code.

ChatGPT logo

ChatGPT

Connect as a custom connector in ChatGPT.

Copilot logo

Copilot

A tool in Copilot Studio and Microsoft 365 Copilot agents.

Gemini logo

Gemini

Use your agents from Gemini CLI.

Cursor logo

Cursor

Ask an agent from inside the editor.

MCP server

Briefroom is an MCP server. Your agents become tools in any assistant.

The Model Context Protocol (MCP) is the open standard AI assistants use to call outside tools. Add Briefroom's MCP URL to Claude, ChatGPT, Copilot or any MCP client, sign in, and the assistant can ask your agents for advice, read incidents and draft replies. Sends still come back to Briefroom for approval.

1 · Add the server

MCPhttps://mcp.briefroom.ai/mcp
{
  "mcpServers": {
    "briefroom": {
      "type": "http",
      "url": "https://mcp.briefroom.ai/mcp"
    }
  }
}

2 · Sign in and pick scopes

agents:readadvice:askincidents:readincidents:writedrafts:writeemail:request_send

OAuth 2.1 with PKCE. There is deliberately no scope that sends email.

3 · Use it from

Claude logoClaudeChatGPT logoChatGPTCopilot logoCopilotGemini logoGeminiCursor logoCursor Any MCP client

In the assistant

Ask Briefroom's Ellis to reply to Dana at The Ledger Daily and send it.
Claude logo briefroom · draft_email_reply
Claude logo briefroom · request_email_send
{ status: "pending_approval", approver: "Tom Okafor" }
Ellis drafted the reply. It's waiting for Tom to approve in Briefroom, so nothing has been sent yet.

Assistant calls a Briefroom tool

Send waits in the Inbox

A named approver decides

Tools the assistant can call

Every call is logged with the person, the assistant and the time.

list_agents
See the advisors and what each one covers
read
ask_agent
Ask Nora, Ellis or any agent for advice
read
triage_situation
Severity, who to tell and what to do first
read
list_incidents · get_incident
Read open incidents and their timeline
read
create_incident
Open an incident from the conversation
write
draft_statement · draft_email_reply
Drafts land on the incident for review
write
request_email_send
Asks to send; returns pending_approval
needs approval
get_approval_status
Check whether an approver has decided
read

Setting it up?

Step-by-step guides for each assistant are in the app under Integrations.

How Connect works

Questions

Can an integration send something without approval?+

No. Integrations read, alert and draft. Every outbound email or message waits in the Inbox for a named approver, and there is no MCP scope that sends directly.

What does Briefroom read from our mailbox?+

Inbound mail is checked for journalists, regulators, solicitors and complaints. Everything else is ignored, and you choose which mailboxes are connected.

Which AI assistants work with Briefroom?+

Any client that supports remote MCP with OAuth, including Claude, ChatGPT, Copilot, Gemini CLI and Cursor.

Can we connect our own tools?+

Yes. Briefroom's MCP server and API work with anything that supports remote MCP. Enterprise plans can add custom integrations.

Do agencies get integrations too?+

Yes. Agencies connect per client workspace, so each client's mailbox, channels and alerts stay separate.

Be ready before the call comes.

Capture your comms style, put advisors on call, schedule monitoring and set your approvers in an afternoon, so the first hour of a crisis is already planned.

Book a demo
0/5
Crisis readiness
Northwind Pay
Setting up
Comms style captured
Tone, key messages and spokespeople
Advisors on call
Nora, Ellis, Priya, Sam
Monitoring scheduled
4 names · every 15 minutes
Press mailbox connected
Outlook logo press@northwindpay.example
Approvers set
Tom and Rachel; second approver for regulators