Integrations
Works with the tools your team already uses.
Connect your mailboxes, chat, paging and knowledge tools, and use your agents from Claude, ChatGPT or Copilot. Whatever comes in, nothing goes out without a yes.
Logos are trademarks of their owners, shown to indicate compatibility.
Briefroom watches your inbox and press mailbox, and sends approved replies from the same mailbox and thread.
Gmail
Flags journalists, regulators, solicitors and complaints, and drafts replies for approval.
Outlook
The same for Microsoft 365 mailboxes, through Microsoft Graph.
Alerts and paging
Reach the right people where they already are, the moment something breaks.
Slack
Incident alerts and updates in a channel; ask your agents with /briefroom.
Microsoft Teams
Alerts and approval cards in a channel; agents through Copilot.
Alerts to on-call phones, and approved staff updates to a broadcast list.
PagerDuty
Page the on-call comms lead for serious incidents and sync with engineering incidents.
Knowledge and support
Keep your agents up to date with your playbooks, policies and support queues.
Google Drive
Playbooks, media lists and past statements stay in sync with agent knowledge.
Notion
Agents learn from your comms wiki, macros and runbooks.
Zendesk
Spot complaint spikes and turn approved replies into macros.
Intercom
Spot complaint spikes in your support inboxes and turn approved replies into saved replies.
Fin by Intercom
Fin answers customers from your approved holding lines, and hands press, legal and safety questions to your team.
AI assistants
Use Nora, Ellis and the rest of your agents from the assistants your team already uses, through Briefroom's MCP server.
Claude
Add Briefroom as a custom connector in Claude on the web, desktop or Claude Code.
ChatGPT
Connect as a custom connector in ChatGPT.
Copilot
A tool in Copilot Studio and Microsoft 365 Copilot agents.
Gemini
Use your agents from Gemini CLI.
Cursor
Ask an agent from inside the editor.
MCP server
Briefroom is an MCP server. Your agents become tools in any assistant.
The Model Context Protocol (MCP) is the open standard AI assistants use to call outside tools. Add Briefroom's MCP URL to Claude, ChatGPT, Copilot or any MCP client, sign in, and the assistant can ask your agents for advice, read incidents and draft replies. Sends still come back to Briefroom for approval.
1 · Add the server
{
"mcpServers": {
"briefroom": {
"type": "http",
"url": "https://mcp.briefroom.ai/mcp"
}
}
}2 · Sign in and pick scopes
OAuth 2.1 with PKCE. There is deliberately no scope that sends email.
3 · Use it from
In the assistant
Assistant calls a Briefroom tool
Send waits in the Inbox
A named approver decides
Tools the assistant can call
Every call is logged with the person, the assistant and the time.
Setting it up?
Step-by-step guides for each assistant are in the app under Integrations.
Questions
Can an integration send something without approval?+
No. Integrations read, alert and draft. Every outbound email or message waits in the Inbox for a named approver, and there is no MCP scope that sends directly.
What does Briefroom read from our mailbox?+
Inbound mail is checked for journalists, regulators, solicitors and complaints. Everything else is ignored, and you choose which mailboxes are connected.
Which AI assistants work with Briefroom?+
Any client that supports remote MCP with OAuth, including Claude, ChatGPT, Copilot, Gemini CLI and Cursor.
Can we connect our own tools?+
Yes. Briefroom's MCP server and API work with anything that supports remote MCP. Enterprise plans can add custom integrations.
Do agencies get integrations too?+
Yes. Agencies connect per client workspace, so each client's mailbox, channels and alerts stay separate.
Be ready before the call comes.
Capture your comms style, put advisors on call, schedule monitoring and set your approvers in an afternoon, so the first hour of a crisis is already planned.
